Tenant Terms of Use


These Terms of Use were last updated on December 13, 2022.

By accessing and using dashboard.guesst.co (the “Guesst Platform”), you are agreeing to be legally bound by these Terms of Use, individually, on behalf of your organization, and on behalf of all users accessing and using the Guesst Platform through your company’s account (“Profile Users”). 

1. General

The Guesst Platform allows you, as a tenant, licensee, occupier, franchisee, vendor, lessee, and/or borrower, to share selected data with your property owners, licensors, owners, franchisors, asset managers, landlords, lessors, vendors and investors (“Authorized Recipients”) so you can obtain maximum benefits from your customers’ purchasing activities; upload documentation to share with Authorized Recipients; pay your rent; and manage certain other aspects of your business.  By the terms of your lease, license or other agreement (your “Agreement”) with your Authorized Recipient, you agree to report certain data to the Authorized Recipient via the Guesst Platform in order to calculate certain sums you owe to Authorized Recipients under your Agreements. You agree to provide Guesst with any information requested by Guesst that is necessary to the operation of the Guesst Platform and the calculation of amounts you owe to Authorized Recipients, including without limitation providing such information (including without limitation taxes and fees) as may be necessary for Guesst to calculate Net Sales and Percentage Rent from Gross Sales.  The terms “Percentage Rent”, “Gross Sales” and “Net Sales” shall have the meanings given to such terms in your Agreement.

Notwithstanding anything in these Terms of Use, in no event shall these Terms of Use supersede the terms of your Agreement.  In the event of a conflict between the calculation of your Net Sales or the Percentage Rent by the Guesst Platform and the calculation of your Net Sales or the Percentage Rent pursuant to your Agreement, the calculation pursuant to your Agreement shall prevail.

When you accept these Terms of Use, you acknowledge and agree that each time you add a point of sale, revenue channel, Authorized Recipient, or Profile User, you reaffirm your acceptance of these Terms of Use.

2. Modifications to Terms of Use

Guesst may change any term in these Terms of Use at any time.  The changes will appear in these Terms of Use, and your use of the Guesst Platform after any changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes.  Your continued use of the Guesst Platform after such changes are posted will constitute your acceptance of these changes.  Therefore, you should read these Terms of Use each time you access the Guesst Platform, before you begin using the Guesst Platform.  You may print a copy of these Terms of Use for your reference.  You may not use the Guesst Platform for any unlawful purpose or any purpose not approved by Guesst.  

3. User Conduct

As a condition to your use of these services, you expressly agree that you and your Profile Users will not use this Guesst Platform or other Internet services provided by Guesst for any purpose that is unlawful or prohibited by these terms, conditions, and notices.  You agree to abide by all applicable local, state, national, and international laws and regulations and are solely responsible for all acts or omissions that occur under your member name, including the content of your transmissions through the services provided by the Guesst Platform.

Any unauthorized commercial use by you or by your Profile Users of this Guesst Platform, Guesst’s servers or Internet infrastructure, or its related services, or the resale of its related services, is expressly prohibited.  Without Guesst’s prior written consent, you and your Profile Users may not reproduce, distribute, modify, create or display derivative works based on, re-post or otherwise use the content of this Guesst Platform.  Nothing contained in these Terms of Use shall be construed as conceding any license or right under any copyright or other intellectual property right.

You and your Profile Users will not use any device, software or routine to interfere or attempt to interfere with the proper working of this Guesst Platform or take any action that imposes an unreasonable or disproportionately large load on Guesst’s infrastructure as determined by Guesst in its sole discretion.

If you opt to use Guesst AutoPay, you agree to comply with and that you are bound by the Dwolla Terms of Service.

4. Member Account, Password and Security

You will receive a password and account designation upon completing the Guesst registration process and becoming a registered user.  You may also create “Profiles” under your account for other Profile Users.  Your passwords are the property of Guesst and for security reasons must not be disclosed to any other party except for authorized Profile Users under your account.  You are responsible for maintaining the confidentiality of your password and account and for all activities that occur under your password or account (including the activities of Profile Users under your account), such as uploading any sales data, returns or discount data.  You acknowledge and agree that uploading any false, misleading, or misrepresentative data is a violation of these Terms of Use, which shall give Guesst the right to terminate your account.

You agree to: (a) immediately notify Guesst of any unauthorized use of your password, your account or any other breach of security; and (b) ensure that you exit from your account at the end of each session.  Guesst cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.  You grant Guesst and all other persons and entities involved in the operation of the Guesst Platform the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the Guesst Platform in accordance with these Terms of Use.

5. Reporting Sales via Guesst Platform

You acknowledge and agree that, except (i) as required pursuant to applicable laws and regulations and (ii) with respect to information which is or becomes publicly known otherwise than through a breach of this paragraph, Guesst is not authorized to disclose to your Authorized Recipients or any other person or entity other than you, your agents, employees and representatives, any of your proprietary information or your customers’ proprietary information or operations at your leased premises, including without limitation personally identifiable information of your customers and employees, and any other transaction information except as necessary to determine Net Sales under your Lease and as follows: (a) daily number of transactions; (b) average size of transactions; and (c) sales by product category.  

6. Privacy

To provide you with Guesst’s services and services that Guesst provides to third parties in connection with your use of the services, Guesst collects information about you and about your customers.  By using the Guesst Platform, and accepting these Terms of Use, you acknowledge and agree that Guesst may disclose to Authorized Recipients its agents, employees, data derived from your customers’ purchases at your point of sale.  

You acknowledge and agree that any rights of an Authorized Recipient to the data you provide via the Guesst Platform shall be governed by the terms of your Agreement with such Authorized Recipient.


7. Disclaimers / Limitation of Liability

Your use of and any browsing in this Guesst Platform and related Internet services are at your risk.  Neither Guesst nor any other party involved in creating, producing, or delivering this Guesst Platform is liable for any direct, indirect, incidental, consequential or punitive damages arising out of your access to, or use of, this Guesst Platform or related services.  Guesst does not guarantee that the functional aspects of this Guesst Platform will be uninterrupted or error-free or that this Guesst Platform or the server that provides it are free of viruses or other harmful components.  Everything on this Guesst Platform is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.  FOR EXAMPLE, INFORMATION ON THIS GUESST PLATFORM MAY NOT BE CURRENT, OR COMPLETE WHEN YOU VISIT THE GUESST PLATFORM AND IT MAY CONTAIN ERRORS AND INACCURACIES.  ADDITIONALLY, WE DO NOT MAKE ANY COMMITMENTS OF THE GUESST PLATFORM’S FUNCTIONALITY, AVAILABLITY, RELIABLITY OR ALBITY TO MEET YOUR NEEDS.

Guesst does not warrant that the Services will be uninterrupted, timely or secure.

Guesst shall not be liable in any manner for the sufficiency or correctness as to form, manner and execution, or validity of any information collected by Guesst, nor as to the identity, authority, or right of any person executing the same, and Guesst’s duties to you shall be limited to those set forth in these Terms of Use.

Guesst also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your point of sale equipment,  computer equipment or other property on account of your access to, use of, or browsing in this Guesst Platform (or related services) or your downloading of any materials, drawings, data, text, images, video, or audio from this Guesst Platform.

Guesst is not responsible for any of your liabilities related to the use of the Guesst Platform, including payment of any rent, operating expenses or taxes or the completeness or accuracy of any documents uploaded by you or by your Authorized Recipients to the Guesst Platform.

Guesst is not responsible for any data distribution by your Landlord or any other Approved Recipient.

By your acceptance of these Terms of Use, you hereby release Landlord and any other Approved Recipient from any and all claims, liabilities, losses, actions, suits or proceedings at law or in equity, or other expenses, fees, or charges of any character or nature, which you may incur or with which you may be threatened arising from your use of the Guesst Platform.

8. Termination

If you are dissatisfied with any portion of the service, or with any of these Terms of Use, your sole and exclusive remedy is to discontinue using this Guesst Platform.

These Terms of Use are effective until terminated by Guesst.  You may ask us to end your login account to this Guesst Platform at any time, subject to the terms of your Agreement with your Landlord.

9. Copyright and Trademarks

The Guesst Platform is the property of Guesst or its licensors, and is protected by copyright and other intellectual property laws.  This Guesst Platform may be used only for your business purposes pursuant to the terms of your Lease.  You agree not to copy, reproduce, modify, display, perform, publish, translate, or create derivative works based upon the Guesst Platform.  

“Guesst Software” and “Guesst” are trademarks of Guesst in the United States.  Guesst’s trademarks may not be used in connection with any product or service which is not Guesst’s, in any manner likely to cause confusion among customers or in any way that disparages or discredits Guesst.  Other trademarks that appear on the Guesst Platform are the property of their respective owners.

10. Questions/Comments/Concerns

If you have any questions, comments, or concerns about these Terms of Use, this Guesst Platform, or our products, in general, please contact us at:

Guesst Software LLC
8 Wright Street
Westport, Connecticut 06880-3100  
E-mail: info@guesst.co

11. Indemnification

You agree to indemnify and hold harmless each of Guesst, its affiliates, officers, directors, members, managers, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Guesst Platform, the violation of these Terms of Use by you, or the infringement by you of any intellectual property or other right of any person or entity.  Notwithstanding the foregoing, Guesst reserves the right to assume at its expense the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to fully cooperate with Guesst in asserting any available defense.

12. U.S. Government End Users

The software and documentation available on this Guesst Platform are “commercial items,” as that term is defined in 48 C.F.R. 2.101 (October 1995), consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212 (September 1995).  Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227-7202-1 through 227.7202-4 (June 1995), all U.S. government end users acquire the software and documentation with only those rights set forth herein.

13. Governing Law and Jurisdiction

Your use of this Guesst Platform, and any related legal action, shall be governed by the laws of the State of New York, without regard to conflict of laws principles.  The sole jurisdiction and venue for any litigation arising out of your use of or inquiries to the Guesst Platform shall be an appropriate federal or state court located in the State of New York. 

14. Additional Legal Terms

No waiver of any of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

If any provision in these Terms of Use is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.  

All rights not expressly granted herein are hereby reserved.  These Terms of Use and the Privacy Policy are the entire and final agreement regarding this Guesst Platform, and supersede any prior or contemporaneous communications between Guesst and you with respect to the use of the Guesst Platform.